[BUG] Gift Pro subscription reverted to Free plan — invoice shows Paid

Resolved 💬 4 comments Opened Apr 16, 2026 by ReallsAi Closed May 26, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I have searched existing issues and this is related to #48821, #48231, #45335, #46378. My Claude Pro gift subscription was successfully redeemed and worked for a period, but my account has now reverted to Free plan without any action on my part.

Receipt-2845-9677-4153.pdf

What Should Happen?

Related issues: #48821, #48231, #45335, #46378, #44163

This appears to be the same backend billing synchronization bug affecting multiple gift subscription users in April 2026.

Error Messages/Logs

Steps to Reproduce

  1. Redeem a Claude gift subscription at claude.ai/gift/redeem
  2. Use Pro features normally
  3. Account automatically reverts to Free plan

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude code don't work

Platform

Anthropic API

Operating System

Ubuntu/Debian Linux

Terminal/Shell

Warp

Additional Information

Troubleshooting already tried:
Full logout and login
Browser cache and cookies cleared
Incognito window
Fin AI Agent confirmed the issue but cannot escalate or fix it

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