[BUG] Claude Pro Gift subscription auto-canceled after 7 days — Stripe proration issue (related to #44163, #41499)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
My Claude Pro Gift subscription (Invoice F6PAUVTX-0001) was redeemed on April 6, 2026 and should be valid until May 6, 2026. After 7 days, on April 13, my account was automatically downgraded to Free plan with no notification.
- Invoice shows: $0.00 Paid, period April 6 – May 6, 2026
- Settings > Billing shows: Free plan, only "Upgrade plan" button (no "Resubscribe")
- This appears to be the same Stripe proration bug reported in #44163 and #41499, where gift subscriptions using 100% off coupons get auto-canceled
Fin AI Agent support loop was unable to resolve this and refused to escalate to a human agent.
<img width="1332" height="913" alt="Image" src="https://github.com/user-attachments/assets/5a0d9d4b-242f-4d2e-8bc5-028972bd6cc2" />
What Should Happen?
Gift Pro subscription should remain active for the full duration (until May 6, 2026). Account should show Pro plan, not Free.
Error Messages/Logs
Steps to Reproduce
- Redeem a Claude Pro Gift subscription on claude.ai
- Use Pro features normally for several days
- After ~7 days, check Settings > Billing
- Account shows Free plan despite gift being valid for 1 month
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
April 6-13, 2026 (web, not Claude Code)
Claude Code Version
N/A - billing issue on claude.ai web
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Terminal.app (macOS)
Additional Information
<img width="1332" height="913" alt="Image" src="https://github.com/user-attachments/assets/29ce9729-f012-4f2c-bbae-59cef00bc09c" />
This issue has 9 comments on GitHub. Read the full discussion on GitHub ↗