[Bug] Claude Code weekly limit increase not applied to eligible Claude Max account

Bug Description
I’m on a Claude Max plan and I’m reporting a possible account-level issue with the permanent 25% increase to Claude Code weekly limits that started on September 14, 2026. Support confirmed that eligible Claude Max accounts should have received this increase automatically. Another Claude Max user I know appears to have received the permanent 25% increase, while my account does not appear to show the same increase. Please verify at the account level whether the permanent 25% Claude Code weekly limit increase was correctly applied to my account. If it was not applied, please investigate why and correct it if my account is eligible. I can provide screenshots and a comparison with the other Claude Max account if needed.

Environment Info

• Platform: darwin
• Terminal: Apple_Terminal
• Version: 2.1.273
• Feedback ID: d5a7e537-c5fa-4526-ac81-bd72354c848d

Errors

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