[Bug] Team Plan 50% Weekly Limit Promotion Not Applied to Account
Status Open
Reported on v2.1.214
Maintainer reply None cached
Activity 0 comments · opened Jul 18, 2026
Bug Description
Issue: Claude Code 50% weekly limit promotion not applying to account
Details:
Account is on a Team plan (DeVry University). The 50% weekly limit increase promotion (through August 19, 2026) is not reflected in my usage — /usage shows the standard weekly limit being consumed, with no 50% increase applied. This should be automatic for Team plans per support, but it isn't happening on my account.
Prior support history: Conversation IDs 215475142645526 and 215475142687723 (Intercom chatbot) — confirmed this needs backend investigation into account-level promotion configuration.
Request: Please check why the promotion flag isn't applied to this account and correct it.
Environment Info
- Platform: win32
- Terminal: vscode
- Version: 2.1.214
- Feedback ID: 912fa2f0-a590-4be6-9fd6-8713af0c6248
Errors
[{"error":"TelemetrySafeError: VirtualMessageList: itemKeys/messages length desync (keys=78 messages=77 range=[42,78))\n at hob (B:/~BUN/root/src/entrypoints/cli.js:13253:8188)\n at Rjp (B:/~BUN/root/src/entrypoints/cli.js:13253:1103)\n at Xn (B:/~BUN/root/src/entrypoints/cli.js:2598:21391)\n at XE (B:/~BUN/root/src/entrypoints/cli.js:2598:40495)\n at nj (B:/~BUN/root/src/entrypoints/cli.js:2598:51434)\n at Fje (B:/~BUN/root/src/entrypoints/cli.js:2598:89101)\n at $je (B:/~BUN/root/src/entrypoints/cli.js:2598:88051)\n at lDe (B:/~BUN/root/src/entrypoints/cli.js:2598:87870)\n at dU (B:/~BUN/root/src/entrypoints/cli.js:2598:84132)\n at Pt (B:/~BUN/root/src/entrypoints/cli.js:2598:6680)","timestamp":"2026-07-18T17:17:51.927Z"}]