›_ Claude Code Issues
Claude Code Issues / #6996

[BUG] Can't login with my Team account

Resolved 💬 18 comments Opened Sep 2, 2025 by slyapustin Closed Jan 11, 2026

I have my Organization Team account created for me.

Whenever I run Claude Code - it asks me for to choose login method:

 Select login method:

 ❯ 1. Claude account with subscription
    Pro, Max, Team, or Enterprise

   2. Anthropic Console account
    API usage billing

And when I choose 1 - I got redirected to that page. Which suggest me to use option 2) which is not what I want.

Hey! We see you have a Teams subscription!
To log into Claude Code with Teams, start Claude Code and login with “2. Anthropic Console account.”

View original on GitHub ↗

18 Comments

github-actions[bot] · 10 months ago

Found 1 possible duplicate issue:

  1. https://github.com/anthropics/claude-code/issues/6952

This issue will be automatically closed as a duplicate in 3 days.

  • If your issue is a duplicate, please close it and 👍 the existing issue instead
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🤖 Generated with Claude Code

RonanCodes · 10 months ago

Same issue here.
I can't use my claude code teams sub at the moment as the console API asks me to add credits.
But the team subscription used to work.

yonihod · 10 months ago

+1

aadarsh-gupta-thena · 10 months ago

Facing the same issue

cndy17 · 10 months ago

+1

revmischa · 10 months ago
Hey everyone, was able to solve this issue by talking to the admin in the account. If you're seeing this error, you probably don't have access to Claude Code (it's a Claude Code Teams config).

I have access to Claude Code but I accidentally created a personal org under the same account which Claude Code insists on me using instead. I can't delete my personal org.

originmarkets-will · 10 months ago
> Hey everyone, was able to solve this issue by talking to the admin in the account. > If you're seeing this error, you probably don't have access to Claude Code (it's a Claude Code Teams config). I have access to Claude Code but I accidentally created a personal org under the same account which Claude Code insists on me using instead. I can't delete my personal org.

I think this is what happened with me. When under my organisation it says that I can use claude code and how to do it, but when I try it says I can't and to use anthropic's API instead (which we also use).

baqirvd · 10 months ago

+1, facing same problem. It should login me via my team account

mashakhmelevtsova · 10 months ago

+1

kristiankyvik · 10 months ago

Same here!

michellelamx · 10 months ago

+1

karthikn-novatab · 10 months ago

+1

LashaBuxo · 10 months ago

+1

brenitcontact · 10 months ago

The issue is, that this is poorly explained in the login instructions. The problem is claude code teams accounts unassigned or standard do not have claude code access so it is directing you to the api. If you have a claude team account and are assigned a premium role / seat which enables claude code access you can login with #1 successfully.

metalheadcode · 9 months ago

+1

github-actions[bot] · 7 months ago

This issue has been inactive for 30 days. If the issue is still occurring, please comment to let us know. Otherwise, this issue will be automatically closed in 30 days for housekeeping purposes.

github-actions[bot] · 6 months ago

This issue has been automatically closed due to 60 days of inactivity. If you're still experiencing this issue, please open a new issue with updated information.

github-actions[bot] · 5 months ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.