Gift Redemption Issue when sender and receiver email is same

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I purchased a $20 Claude Pro gift subscription on August 20, 2026 from my account, sender: ahmed.saquib.bd@gmail.com
for recipient: ahmed.saquib.bd@gmail.com, but I haven't received the redemption email with the gift link.

When I visit the redemption page, it shows "No gift code provided." I've checked my inbox and spam folders but can't find a separate gift email beyond the purchase receipt.

When I shared the issue with Fin AI agent, agent told that
When you gift Claude to the same email address you purchased from, the gift email might not be sent separately since you're both the sender and recipient.

What Should Happen?

I should have got claude pro redemption mail.

Error Messages/Logs

Steps to Reproduce

When gift sender and recipient mail same

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Latest

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_