[BUG] Claude Desktop just a blank screen on Windows
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Desktop app version: 1.6259.1.0
Windows version
MSIX installation from Microsoft Store
Blank white screen on every launch
Nothing reported in Windows > Logs >Application
I open the desktop app and only get a blank screen with the minimize, maximize, and close buttons at the top.
When ts with Claude and Fin it says "The MSIX installation path is unusual - most users install via the standard installer rather than through the Microsoft Store, which might be contributing to the issue." But then I point it to https://claude.com/download and it says that is the official download method.
What Should Happen?
The screen should populate with options and previous chats on the left an allow input on the right
Error Messages/Logs
None
Steps to Reproduce
Open start menu
Select "Claude"
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Unkonwn. Opened prior to 5/5/26
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
<img width="1701" height="1068" alt="Image" src="https://github.com/user-attachments/assets/4dd32da9-b1c4-479b-90b3-af3895d0de74" />
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