[BUG] Windows 11, Claude Desktop loads blank screen

Status Closed — not planned
Maintainer reply None cached
Activity 1 comment · opened Jul 16, 2026 · closed Jul 19, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

[BUG] Windows 11, Claude Desktop updated to the latest version, and now loads a blank screen. I restarted the computer, re-installed and same issue

What Should Happen?

It should load Claude Desktop GUI

Error Messages/Logs

NONE

Steps to Reproduce

I updated the app, it now loads a blank screen

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

latest version from claude website

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

<img width="1468" height="826" alt="Image" src="https://github.com/user-attachments/assets/ee4aaa55-c624-4d8f-ad11-68225b9cf70f" />

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