[BUG] Failed to activate 5x Max plan after redeemed via gift url

Resolved 💬 4 comments Opened Feb 15, 2026 by neytexr Closed Mar 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

When I redeemed the gift of 5x Max plan via url, the web interface stays in free plan. I tried re login via multiple browser with incognito mode. I can’t login Claude Code as well. My account is created via Google account.

The Fin AI agent checked and confirmed 5x Max plan is current active but setting->billing stays Free Plan as well as the whole web interface.

What Should Happen?

The web interface should switch from free plan to max plan and allow me to login Claude Code.

Error Messages/Logs

Steps to Reproduce

Redeem a 5x max plan via gift link.

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.42

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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