BUG] Cowork task cannot be linked to computer — "This task can't be linked to this computer right now" (server-side pairing state stuck)

Status Open
Maintainer reply None cached
Activity 0 comments · opened Aug 28, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Linking a Cowork task to this computer fails on every attempt with "This task can't be linked to this computer right now." Cowork tasks and connectors work normally on the same desktop at the same time. The failure is isolated to the task-to-computer pairing channel, not general connectivity.

Environment

Platform: macOS
Claude Desktop: latest version (add exact version string from Help > About)
Plan: Pro Max (20x)

Troubleshooting already attempted (none resolved it)

Full Cmd+Q restart and relaunch
Updated to latest desktop build
Computer-use toggle confirmed ON
Clean reinstall from claude.com/download
Signed out both devices, deleted bridge-state.json, re-logged in desktop first then mobile
Confirmed no VPN, firewall, or DNS filtering in the path

Network verification
curl -sS -o /dev/null -w "%{http_code}\n" https://bridge.claudeusercontent.com returns HTTP 426 (Upgrade Required), i.e. the bridge endpoint is reachable and responding normally. Network path to the pairing bridge is confirmed open.

Assessment
All client-side causes are exhausted and the bridge is reachable, which points to a server-side pairing/relay issue rather than local misconfiguration. This matches the known issue class in #45937, #46391, and #67303, where Cowork runs fine but the pairing state is stuck server-side and no local troubleshooting resolves it. Resolution in those cases was Anthropic force-resetting the pairing state server-side.

What Should Happen?

Expected: Task links to the computer and computer use becomes available.
Actual: Same error on every attempt.

Happy to provide account ID, Feedback ID, or logs on request.

Error Messages/Logs

Steps to Reproduce

Steps to reproduce

Open Claude Desktop on macOS, signed into a Pro Max (20x) account.
Go to Cowork and open (or create) a task.
Attempt to link the task to this computer.
Observe the error: "This task can't be linked to this computer right now."
Retry after restart, reinstall, and bridge-state reset. Same error every time.

Does this reproduce consistently? Yes, every attempt.

Did it work in a previous version? [answer yes or no. If it worked before and broke, say roughly when. If it has never linked on this machine, say "No, has never successfully linked."]

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude 1.37937.3 (28dcf5) 2026-08-26T19:52:45.000Z

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

View original on GitHub ↗