[BUG] issue with cowork and code with arm64 (Snapdragon(R) X Elite) and win11

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Title: In COWORK, Claude Code crashes frequently on Windows 11 ARM64 (Snapdragon processor)
Description:
I'm experiencing frequent crashes with COWORK and Claude Code on Windows 11 with a Snapdragon ARM64 processor. The application crashes almost every time I try to use it.
Error message:
"Claude Code crashed. Try sending the message again. If the problem persists, send feedback so we can investigate. You can restart the conversation from a previous message."
Steps to reproduce:
Start a project in cowork with office files (docx, ppt) and write some request
The application crashes with the error above
Sometimes starting a new chat temporarily resolves it, but it crashes again on the next request

What Should Happen?

execute action in cowork

Error Messages/Logs

"Claude Code crashed. Try sending the message again. If the problem persists, send feedback so we can investigate. You can restart the conversation from a previous message."

Steps to Reproduce

Start a project in cowork with office files (docx, ppt) and write some request
The application crashes with the error above

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

App version: 1.12603.1

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

claude-diagnostic-4beed0ca-20260613-2042.zip