[BUG] Claude Desktop 1.1.4173 fails to render window on Windows ARM64 (Snapdragon X Elite)
Resolved 💬 3 comments Opened Feb 25, 2026 by mattboyle10 Closed Feb 28, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop starts (4 processes visible in Task Manager, ~80MB memory) but no window ever renders. The app was working on 24 February 2026 and stopped working on 25 February after an auto-update to version 1.1.4173.
What Should Happen?
Claude Desktop window should appear.
Error Messages/Logs
Console Errors (from launching via PowerShell)
Error: [@formatjs/intl] An 'id' must be provided to format a message
at nZe (app-1.1.4173\resources\app.asar\.vite\build\index.js:83:2748)
[ERROR:net\disk_cache\cache_util_win.cc:25] Unable to move the cache: Access is denied. (0x5)
[ERROR:net\disk_cache\disk_cache.cc:236] Unable to create cache
main.log Output
App starts successfully through Chrome Extension MCP registration, growthbook feature loading, and event logging, then goes silent. No crash, no error, no window creation logged.
Steps to Reproduce
Launch Claude Desktop from shortcut or Start Menu
App appears in Task Manager with 4 processes
No window renders, no system tray icon appears
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude Desktop version: 1.1.4173 (Squirrel installer, not MSIX)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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