[BUG] Cowork crashes after 11 seconds on ARM64 Windows (Snapdragon X Elite) - Error 3221225477
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Body of the report:
System Information
• Desktop app version: 1.7196.0
• Operating system: Windows 11 Pro
• Processor: Dell XPS with Snapdragon X Elite ARM64
Exact Error Message
• Error code: 3221225477
• Error text: "write EOF"
• Note that crash occurs in Claude Code child process
Steps to Reproduce
• Start any Cowork session
• Crash occurs consistently at approximately 11 seconds
What You've Already Tried
• Full reinstall
• Verified Hyper-V and virtualization settings
• Confirmed on latest version
What Should Happen?
Claude Cowork should work. I can't get past setup-cowork
Error Messages/Logs
Steps to Reproduce
I can't get through setting up cowork via /setup-cowork because it crashes and gives me this error
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
Desktop app version: 1.7196.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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