[BUG] Pro subscription on web but shows "Free" in desktop app on macOS Ventura 13.7.8

Open 💬 0 comments Opened Jun 10, 2026 by Rodel2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Initially, I downloaded and used the free claude version. After using for some time, I have decided to try the Pro version so I purchase a 1 month subscription.

The issue is, in the web version, the license shows its a pro version. But in my desktop it still shows the "Free" license.

Below information could help.
-I have tried all the standard troubleshooting steps (reinstall, logout/login, environment variable check0 but had not settled the issue.
-I am using macOS ventura 13.7.8
-Pro subscription is active on web but shows "Free" in desktop app.
-There is no "Resubscribe" button in billing.

What Should Happen?

The desktop Claude version license should sync with the web version. desktop version must show "pro" license not "Free".

Error Messages/Logs

Steps to Reproduce

Not applicable

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude Code v2.1.154

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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