[BUG] Failed to load local file

Resolved 💬 1 comment Opened May 24, 2026 by sgill19 Closed Jun 25, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Product: Claude Desktop app (latest version), Cowork feature
Operating System: Windows 11

What I've tried:
Restarted the app multiple times
Tested downloading different files - all show the same error
Attempted downloads across all files in the Cowork project
Additional context: Microsoft Office is installed on the system. The error persists regardless of which file is selected for download.

Curious to know if this is because the orignial files it was working off of were from a usb?

What Should Happen?

Download the docx and pptx files.

Error Messages/Logs

Failed to load local file

Steps to Reproduce

Steps to reproduce:
Created a project in Cowork
Attempted to download files that Claude created
Error appears for all files in the project

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

n/a

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Warp

Additional Information

_No response_

View original on GitHub ↗

This issue has 1 comment on GitHub. Read the full discussion on GitHub ↗