[BUG] 'Usage limit reached' displayed when extra usage is available

Resolved 💬 3 comments Opened May 12, 2026 by pkirkup-disguise Closed May 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Business account with Premium tier. I have sufficient extra usage allocated on my account to cover intended usage, but my sessions are being blocked with 'Usage limit reached - resets at 6:00pm' which is when my weekly usage of plan tokens will reset.

<img width="870" height="238" alt="Image" src="https://github.com/user-attachments/assets/1d0f7734-3405-4b08-828a-df3175c19f31" />

Plan usage shows Weekly - all models at 100%, resets in 6h. The Claude desktop app blocks any interaction with the session despite having allocation remaining.

<img width="903" height="224" alt="Image" src="https://github.com/user-attachments/assets/c2e9b6a5-11b5-4744-a341-fef49126140f" />

<img width="918" height="82" alt="Image" src="https://github.com/user-attachments/assets/3e6f74b1-1c49-42da-8863-25db803f0bce" />

I believe this is a bug where the Claude UI is using the token limits from the Premium plan to gate access to the sessions, rather than the extra usage capability.

What Should Happen?

After usage has been depleated from the premium plan, the UI should switch to extra usage and not block access to the thread.

Error Messages/Logs

Steps to Reproduce

  1. Be on Premium business plan
  2. Have extra usage enabled and funded
  3. Use up weekly allowance
  4. See that threads are blocked pending the counter reset, despite balance existing

The same applies on Web sessions or Cloud sessions accessed through Claude Desktop

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

latest (i'm blocked from entering commands to check!)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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