[BUG] Claude Code Routines hang on "setting up a cloud container"

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Remote routines configured via claude.ai/code/routines hang indefinitely when triggered manually. The job never progresses past "setting up a cloud container." Automatic scheduled runs have not been tested yet. GitHub repo is accessible (PAT verified). Environment ID: env_014aYL1Yye6VKNDomx7Yh2Qv. Routine IDs: trig_01QBNpkjm1dNrh3hpcn4xQtb (Pipeline-vakten) and others.

What Should Happen?

Should run routines

Error Messages/Logs

Steps to Reproduce

Klistra in detta:

Go to claude.ai/code/routines
Create a new routine with a git repository source (private GitHub repo using PAT authentication in URL)
Add MCP connections (Gmail + Google Calendar)
Save the routine
Click "Run now" to trigger a manual run
The job starts but hangs indefinitely on "Setting up a cloud container" — it never progresses further and does not time out or return an error
Environment: claude.ai web app (desktop build), Environment ID: env_014aYL1Yye6VKNDomx7Yh2Qv

Expected behavior: The container starts, clones the repo, and executes the agent prompt.

Actual behavior: Job stays on "Setting up a cloud container" indefinitely. No error is returned. Cancelling and retrying produces the same result. Running two instances simultaneously also hangs both.

Note: The GitHub PAT has been verified working via git ls-remote. The issue is not with repo acces

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

1.5354.0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_