[BUG] No stripe subscription found error , Payment invoice is showing access till 17th april 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I am facing issue of No strip subscription found, Chat Bot suggest it is related to Payment success but Not reflecting on account .
<img width="1554" height="250" alt="Image" src="https://github.com/user-attachments/assets/8fafe6a0-fb2d-44c9-86d7-79cbf42754df" />
What Should Happen?
Claude access should immediately approved on success full payment.
Error Messages/Logs
<img width="1554" height="250" alt="Image" src="https://github.com/user-attachments/assets/8fafe6a0-fb2d-44c9-86d7-79cbf42754df" />
Steps to Reproduce
It is access issue for my Team plan.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
v2.1.45
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
I am facing issue of No strip subscription found, Chat Bot suggest it is related to Payment success but Not reflecting on account .
I have even appeal through google form.
Some time it shows Plan cancelled , some time plan is active but no access, Since there is no direct support window , i raise issue here.
Claude CLI login shows : Authentication In complete.
Claude.ai shows : No strip subscription found.
Chat boat suggest : it is internal issue need human interference (?).
Result : No access to claude since 5-6 days. I have invoice receipt of no use.
This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗