[BUG] No stripe subscription found error , Payment invoice is showing access till 17th april 2026

Resolved 💬 2 comments Opened Mar 24, 2026 by SIPL-Dev Closed Mar 27, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I am facing issue of No strip subscription found, Chat Bot suggest it is related to Payment success but Not reflecting on account .

<img width="1554" height="250" alt="Image" src="https://github.com/user-attachments/assets/8fafe6a0-fb2d-44c9-86d7-79cbf42754df" />

What Should Happen?

Claude access should immediately approved on success full payment.

Error Messages/Logs

<img width="1554" height="250" alt="Image" src="https://github.com/user-attachments/assets/8fafe6a0-fb2d-44c9-86d7-79cbf42754df" />

Steps to Reproduce

It is access issue for my Team plan.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

v2.1.45

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

I am facing issue of No strip subscription found, Chat Bot suggest it is related to Payment success but Not reflecting on account .
I have even appeal through google form.

Some time it shows Plan cancelled , some time plan is active but no access, Since there is no direct support window , i raise issue here.

Claude CLI login shows : Authentication In complete.

Claude.ai shows : No strip subscription found.

Chat boat suggest : it is internal issue need human interference (?).

Result : No access to claude since 5-6 days. I have invoice receipt of no use.

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