[BUG] Claude Code Mac Desktop App — messages sent but no response, screen stays blank
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
What's Wrong?
In the Claude Code tab of the Claude Mac Desktop App, every message I send appears to be sent and received, but nothing happens afterward — the screen stays completely blank (no response, no thinking indicator, nothing). This happens on every new conversation I start.
The issue has been persisting since yesterday morning (March 19, 2026). I have tried over 20 new conversations with the same result every time.
Note: Related Issue
This bug is occurring simultaneously with a second issue I'm reporting separately: repeated connection timeouts and OAuth token expiry in VS Code / Claude Code CLI (see related bug report). Both issues started at the same time on March 19, 2026, suggesting a shared infrastructure cause.
What Should Happen?
Claude should respond to my messages normally in the Code tab.
Error Messages/Logs
No visible error. The message shows as sent/received but the rest of the screen remains blank (see attached screenshot).Steps to Reproduce
- Open Claude Mac Desktop App
- Go to the Code tab
- Start a new conversation
- Type any message and send
- Message appears as sent — screen stays blank, no response
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
1.1.7714 (3bd6f6)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
<img width="1399" height="1157" alt="Image" src="https://github.com/user-attachments/assets/0804924f-28a0-4848-b994-942c0650285f" />
19 Comments
same for me message sent but no response, macOS version 26.3.1
claude code for mac version Claude 1.1.7714 (3bd6f6) 2026-03-19T14:50:53.000Z.
reinstall or cleaning up caches or applicaton data didnt work for me either.
claude cli looks like working well
To add context: I have been completely unable to use Claude Code for 2 days now — neither in the Mac Desktop App (this issue) nor in VS Code.
The VS Code / CLI issue is reported separately here: [https://github.com/anthropics/claude-code/issues/36489]
The two issues started simultaneously on March 19, 2026, with no changes on my end. I cannot use any Claude Code surface at all. This is not a minor inconvenience — I am paying for a service I cannot access.
Environment (same as reported):
Here's a screen recording with the issue:
https://www.youtube.com/watch?v=_nkmMoCH7h8
Same Issue persists since the upgrade. Wish this is fixed at the earliest.
same for me message sent but no response, macOS since yesturday
claude code in desktop not working either, the vscode CLI is working
same for me message sent but no response in desktop app of Claude code but working when using it in the CLI
I'm surprised Anthropic is taking so long to fix this bug considering they have Claude at their disposal! Getting frustrating... I'm experiencing the same crash behavior in Claude Code Mac Desktop app. Working in CLI Claude is fine but not as easy for my team and I'm trying to push full adoption. Bad timing for us!
The surprising thing is that even though there have been a few updates since I reported the issue, Nothing has changed. I'm using the latest version now (Claude 1.1.9134 (87a63a) 2026-03-26T22:41:57.000Z) and the issue remains the same.
I want to add that claude code on the mac app still doesn't work after Claude 1.1.9310 (cb30ac) 2026-03-27T17:11:42.000Z version installed, BUT only on remote server with SSH. On local server it works. Hope this helps those who look into fixing this.
Having this exact issue on one macbook, but not another. Very mysterious, tried clearing app cache, reinstalling, same issue persists. CLI is totally fine.
Hey, were you able to solve your problem? I'm experiencing the exact same thing right now it's really frustrating.
No it's still not working!
On Sat, Apr 4, 2026 at 1:50 PM alp812 @.***> wrote:
I update every time to the latest version, now as I post this I have Claude 1.569.0 (49894a) 2026-04-02T20:01:42.000Z and nothing has changed since my initial report 2 weeks ago.
It's interesting how Anthropic states that Claude code fixes bugs/issues that were opened here on GitHub and could not be fixed for years, but for an in-house Claude code issue they aren't able to fix it in weeks.
I Still Face with that trouble, How did Claude support fail to get back to you within two weeks?
Still the same issue here, how are all these related issues unresponded for almost two weeks?
What is going on??? Fix this now.
Same issue here. 🚱
Adding a data point in case it helps narrow this down.
After installing the latest update (_Claude 1.5354.0 (9a9e3d) 2026-04-29T01:14:34.000Z_) of the Claude desktop app on macOS, I was prompted to open System Settings → Privacy & Security and grant the Claude desktop app access to the folder where my project was stored. Before the update this step wasn't needed. Once I allowed access to that folder, the app behaved as expected again.
Mentioning it here because the blank-response symptom in the Code tab would line up with the app silently failing when it can't read the project folder under the new permission model — worth checking whether the no-response state correlates with a missing folder-access grant for the working directory.