[BUG] Customer Support is broken.

Resolved 💬 2 comments Opened Mar 6, 2026 by moltdog Closed Mar 9, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Your Customer Support is broken, not having a human in the loop is a failure.

What Should Happen?

I have been unable to recover my developer account with FIN AI. I have followed all Fin's suggestions, but nothing. I need help. But, I'm getting none.

Error Messages/Logs

There was an error logging you in. If the problem persists contact support for assistance. This is a death spiral loop in your Customer Support channel. I'm not being help, 100%. I have created several support tickets, and nothing but chat bot lip service.

Steps to Reproduce

Put a human in the loop.

Claude Model

Other

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

Claude API

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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