[BUG] Account locked for over uasge and not resetting inly with additional payment

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I am logged out of my accoutn for 14 hours now fo over usage and after spending more money on top of 100+ euros's a month it si working again !!! what is happening

What Should Happen?

Claude should reset and open my account again and it's like I would like to get refunded for the additional payment that I have now mate because of this non-functioning so I would like my money back please I'm also not quite happy with the delay that I'm occurring it like this is a very expensive, very expensive subscription that I have and I would've thought there's some kind of special me like how usage high payment error and support process appears to go through the generic yeah I'll go with the millions of other uses so I would've thought don't you create a paying? It's like a complaint and support process.

Error Messages/Logs

Steps to Reproduce

Please have a look at my subscription and my usage. It's not that complicated right?

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

claude sonnet4.5

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_