Repository selector resets after ~1 minute; $100 promo credit not applied despite completing steps

Status Open
Maintainer reply None cached
Activity 0 comments · opened Oct 1, 2026

Screenshot

<img width="1088" height="1112" alt="Image" src="https://github.com/user-attachments/assets/6b3df90b-bd00-49a8-9c64-d9258f5ed364" />

<img width="1589" height="1325" alt="Image" src="https://github.com/user-attachments/assets/bb973293-51e2-4f7f-92bb-d497bff44e42" />

<img width="1532" height="1242" alt="Image" src="https://github.com/user-attachments/assets/0f2302aa-4ebb-4355-a998-575129833f96" />

What were you trying to do?

I was trying to claim the $100 cloud session credit promo offered on my account. I followed the steps: connected my GitHub account, installed the Claude GitHub App (confirmed under Settings > Connectors, account "robinsmets", status "Installed"), and selected/started a cloud session on the repo robinsmets/pistebier.

What happened instead?

GitHub account and the Claude GitHub App both remain connected (green checkmarks), but the repository selector under "Check repository status" resets from the selected repo (robinsmets/pistebier) back to the empty "owner/repo" placeholder within about a minute, with no action taken on my end. Screenshots attached show this: 10:15 repo selected and confirmed working ("Claude Code cloud sessions can work in robinsmets/pistebier"), 10:16 (one minute later) selector reset to the empty placeholder.

Separately, and possibly related: I completed the GitHub connection and cloud session steps for the $100 promotional credit offer multiple times, but my Usage > Credits balance still shows €0.

Diagnostics

Filed from: GitHub settings for Claude Code on claude.ai
Report code: GH-8YRTVV
Page: claude.ai/customize/connectors/integration-github
Client: desktop

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