[BUG] Unauthorized Max Upgrade & Phantom Extra Usage Charges"

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I unsubscribed from Claude Pro on 31st July ,2026. But to my utter dismay, the system glitched, forcefully upgraded me to Max without authorization, and hit my card with multiple automated extra credit charges within minutes. I immediately reached out to support team, but after a Support email has ignored me."n unproductive session with Fin AI, I was left to Find my way out myself.

My email: seyitope@citedi.mx

<img width="1080" height="2340" alt="Image" src="https://github.com/user-attachments/assets/4f7863fa-e95d-416b-a5df-39e87784cc05" />
<img width="1080" height="2340" alt="Image" src="https://github.com/user-attachments/assets/f3a4cee7-023d-48d8-9b3f-0a9d756a392b" />

What Should Happen?

<img width="1080" height="2340" alt="Image" src="https://github.com/user-attachments/assets/bce76230-6615-405a-95f2-92c2f2488d34" />

I need a refund as soon as possible

Error Messages/Logs

Steps to Reproduce

I need a refund as soon as possible

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Cluade code

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_