[BUG] Personal Claude Max account blocked — "organization has disabled Claude subscription access"
Status Closed — duplicate
Reported on v2.1.220
Maintainer reply None cached
Activity 1 comment · opened Aug 4, 2026 · closed Aug 15, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Code CLI blocks all requests with:
"Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access"
This is a personal Claude Max account, not a Team/Enterprise org. /status shows:
- Login method: Claude Max account
- Organization: my address Organization
There is no admin who could have disabled anything, and no team/org admin to contact.
What Should Happen?
Claude Code should work normally with an active personal Claude Max subscription, as it did previously.
Error Messages/Logs
Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access
Also attempted to submit via /feedback in Claude Code itself, but that failed with:
Couldn't send feedback (server returned 403)
Steps to Reproduce
- Log in to Claude Code with a personal Claude Max account (
/login) - Run any command (e.g. a simple prompt)
- Every request is blocked with the "organization has disabled Claude subscription access" error
- Run
/status— shows Login method: Claude Max account, Organization: (blank)
Claude Model
Other
Is this a regression?
Yes, this worked in a previous version
Last Working Version
2.1.220
Claude Code Version
2.1.220
Platform
Other
Operating System
Windows
Terminal/Shell
VS Code integrated terminal
Additional Information
_No response_
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