[BUG] Personal Claude Max account blocked — "organization has disabled Claude subscription access"

Status Closed — duplicate
Reported on v2.1.220
Maintainer reply None cached
Activity 1 comment · opened Aug 4, 2026 · closed Aug 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code CLI blocks all requests with:
"Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access"

This is a personal Claude Max account, not a Team/Enterprise org. /status shows:

  • Login method: Claude Max account
  • Organization: my address Organization

There is no admin who could have disabled anything, and no team/org admin to contact.

What Should Happen?

Claude Code should work normally with an active personal Claude Max subscription, as it did previously.

Error Messages/Logs

Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access

Also attempted to submit via /feedback in Claude Code itself, but that failed with:
Couldn't send feedback (server returned 403)

Steps to Reproduce

  1. Log in to Claude Code with a personal Claude Max account (/login)
  2. Run any command (e.g. a simple prompt)
  3. Every request is blocked with the "organization has disabled Claude subscription access" error
  4. Run /status — shows Login method: Claude Max account, Organization: (blank)

Claude Model

Other

Is this a regression?

Yes, this worked in a previous version

Last Working Version

2.1.220

Claude Code Version

2.1.220

Platform

Other

Operating System

Windows

Terminal/Shell

VS Code integrated terminal

Additional Information

_No response_

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