[BUG] Pro subscription blocked — "organization has disabled subscription access" (personal auto-generated org)

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Preflight Checklist

• [x] I have searched existing issues and this looks related to #58371, #62722, #63685, #68212, #72027, #82700, #83901 — appears to be a recurring entitlement sync bug
• [x] This is a single bug report
• [x] I am using the latest version of Claude Code (2.1.223)

What's Wrong?

I have an active, paid Claude Pro subscription, but every request in Claude Code is blocked with:

Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access

Environment

• Version: 2.1.223
• Login method: Claude Pro account
• Organization: flavio@eprep.com's Organization (personal, auto-generated — not Team/Enterprise)
• Email: flavio@eprep.com
• IDE: PhpStorm extension

/status output

Login method: Claude Pro account
Organization: [flavio@eprep.com](mailto:flavio@eprep.com)'s Organization
Email: [flavio@eprep.com](mailto:flavio@eprep.com)

What Should Happen?

Expected behavior

Claude Code should authenticate against my Pro-plan account and allow subscription-based access, matching what claude.ai already shows (active Pro plan, paid). This should not require switching to a pay-as-you-go API key, which is cost-prohibitive for my use case (running stress tests / k6 metrics collection).

Additional context

This matches the pattern reported in #82700, where Anthropic support confirmed it's a server-side entitlement mapping issue related to which organization ID Claude Code resolves at authentication — not something fixable from the user's end. Requesting that subscription access be enabled for my organization, or that my Pro subscription be correctly linked.

Error Messages/Logs

Steps to Reproduce

Steps to Reproduce

1. Have an active, paid personal Claude Pro subscription (not part of any Team/Enterprise organization)
2. Open Claude Code (via terminal or PhpStorm/IDE extension) and authenticate via /login → "Claude account with subscription"
3. Use Claude Code normally — works as expected initially
4. At some point, without any change on my end, requests start being blocked
5. Run /status — confirms: Login method: Claude Pro account, Plan: Pro, Organization: auto-generated personal org (flavio@eprep.com's Organization)
6. Send any message (e.g. "hello") — every request is blocked with:

"Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access"

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.223

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_