[BUG] Personal Max subscription blocked in Claude Code — "Your organization has disabled Claude subscription access"

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

What's wrong?

I have an active, paid personal Claude Max subscription, but Claude Code (VS Code extension on Windows) blocks every request with:

"Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access"

My account is personal — it does not belong to any Team or Enterprise organization, and there is no admin who could enable access. Claude Code worked fine on this account until a few weeks ago.

Environment

• Platform: Windows
• Claude Code via the VS Code extension
• Subscription: personal Max, active and paid (most recent invoice shows as Paid; subscription set to auto-renew)
• Claude.ai web works normally on the same account — only Claude Code is blocked

Steps already tried (error persists after all of these)

• Confirmed no ANTHROPIC_API_KEY is set (returns empty)
• Updated the VS Code extension and VS Code itself
• Revoked both Claude Code authorization tokens in account settings and signed in again
• Reloaded the VS Code window

Expected behavior

Claude Code should accept my active personal Max subscription, as it did before.

Request

This looks like an erroneous account/organization-level block (possibly a billing-status sync issue where the subscription is paid but still flagged). Please re-enable Claude Code subscription access for my account. I can provide my account email and organization ID privately to a maintainer.

What Should Happen?

Claude Code should accept my active personal Max subscription and let me use it normally, as it did before. The "organization disabled" block should not apply to a personal account with an active, paid subscription and no Team/Enterprise organization.

Error Messages/Logs

Steps to Reproduce

1. Use a personal Claude Max subscription (active and paid; not part of any Team or Enterprise organization).
2. Open the Claude Code extension in VS Code on Windows.
3. Sign in with the personal Max account.
4. Send any message (e.g. "hello").
5. Result: every request is blocked with the error "Your organization has disabled Claude subscription access for Claude Code · Use an Anthropic API key instead, or ask your admin to enable access".

Additional context:

• No ANTHROPIC_API_KEY is set (checked, returns empty).
• The VS Code extension and VS Code are updated to the latest version.
• Both Claude Code authorization tokens were revoked in account settings and re-authenticated; the error persists.
• The VS Code window was reloaded; the error persists.
• Claude.ai web works normally on the same account — only Claude Code is blocked.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

v2.1.177

Platform

Other

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_