'/usage' shows no data on personal subscription; 'Fast mode disabled by your organization' is misleading
Resolved 💬 3 comments Opened Mar 17, 2026 by hansv Closed Mar 17, 2026
Description
On a personal subscription plan (not an organization/team account), two issues:
/usagecommand doesn't work — the status dialog appears and immediately dismisses without showing any usage data. Output is justStatus dialog dismissed.
- Misleading "Fast mode" message — debug log is filled with hundreds of lines saying:
````
Fast mode unavailable: Fast mode has been disabled by your organization
This is confusing because there is no organization — it's a personal subscription. The message implies an org admin disabled it, when in reality it may just be a billing/tier setting.
Environment
- Claude Code version: 2.1.77
- Platform: macOS (Darwin 24.6.0)
- Auth: OAuth token, firstParty API provider
CLAUDE_CODE_DISABLE_FAST_MODEis not set- No managed settings file at
/Library/Application Support/ClaudeCode/managed-settings.json
Expected Behavior
/usageshould display usage data for personal subscription users- The fast mode message should say something like "Fast mode requires extra usage credits to be enabled" rather than "disabled by your organization" when on a personal plan
Debug Log Excerpts
2026-03-17T07:06:14.017Z [DEBUG] Fast mode unavailable: Fast mode has been disabled by your organization
2026-03-17T07:06:14.020Z [DEBUG] Broken symlink or missing file encountered for settings.json at path: /Library/Application Support/ClaudeCode/managed-settings.json
The "Fast mode unavailable" line repeats hundreds of times throughout the session.
This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗