Claude Desktop (macOS): opening any link in built-in browser hangs entire app, requires force quit
Status Closed — not planned
Maintainer reply None cached
Workaround ✓ Mentioned in description ↑
Activity 1 comment · opened Jul 19, 2026 · closed Jul 22, 2026
Environment
- Claude Desktop: 1.22209.3 (macOS)
- macOS: 26.5.2 (build 25F84), Apple Silicon MacBook Pro
- Started after the update that added the built-in browser pane (early July 2026)
Steps to reproduce
- Receive or click any link in a chat
- Choose "Open in app" (built-in browser pane)
- App stops responding immediately — full beachball, whole app not just the pane
Expected
Link opens in the browser pane; app stays responsive.
Actual
Entire app hangs and must be force quit. Reproduces every time a link is opened
in the built-in browser. Opening the same links in the system browser works fine.
Additional diagnostics
- No crash reports in
~/Library/Logs/DiagnosticReports/(consistent with a hang,
not a crash — force quit leaves no report)
~/Library/Application Support/Claude/measured 8.6 GB, but visible contents
summed to only ~1.4 GB; the missing ~7 GB was in a transient Retired/ folder
that was deleted by the app between two consecutive checks minutes apart —
the app is churning multi-GB of transient VM/retired data in the background
- Possibly related to the cache-bloat freeze family: #32263 (vm_bundles 10GB+
per session → hang), #68316 (corrupted app data → persistent freeze)
Workaround
Cmd-clicking links / "Default browser" option works normally; only the
built-in browser pane triggers the hang.
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