[BUG] Organization missing in switcher on platform.claude.com
Open 💬 0 comments Opened Jul 13, 2026 by ArneMancofi
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I have a personal account and an account in my orgainzation, both using the same email.
Using the Claude app on Windows, I can switch between the two accounts using the switcher at the lower left corner of the window.
When I log into platform.claude.com, the organization account is missing from the switcher in the lower left corner of the web page.
What Should Happen?
All accounts identified by my email should be selectable in the switcher on platform.claude.com.
Error Messages/Logs
Steps to Reproduce
- Ensure your email identifies both a personal and an organization account.
- Login to https://platform.claude.com
- Access the switcher in the bottom left corner of the web page
Claude Model
Sonnet (default)
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.207
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_