[BUG] Organization missing in switcher on platform.claude.com

Open 💬 0 comments Opened Jul 13, 2026 by ArneMancofi

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

I have a personal account and an account in my orgainzation, both using the same email.

Using the Claude app on Windows, I can switch between the two accounts using the switcher at the lower left corner of the window.

When I log into platform.claude.com, the organization account is missing from the switcher in the lower left corner of the web page.

What Should Happen?

All accounts identified by my email should be selectable in the switcher on platform.claude.com.

Error Messages/Logs

Steps to Reproduce

  1. Ensure your email identifies both a personal and an organization account.
  2. Login to https://platform.claude.com
  3. Access the switcher in the bottom left corner of the web page

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.207

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

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