C:/Program Files/Git/schedule fails with "trouble connecting with your remote claude.ai account" — persistent, no public status incident
Summary
/schedule (the schedule skill) has been failing persistently for ~2 hours with the same error message, with no corresponding incident on https://status.claude.com.
Error string: We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes.
First failure: 2026-05-31 ~16:48 UTC (Windows local; UTC offset 0 if BST applied).
Latest failure: ~19:00 UTC (8 attempts total, each spaced ~5 min apart plus one final attempt after a full app restart).
Mitigations tried (none worked)
- Waited 5 minutes between attempts — same error every time.
- Signed out of claude.ai in a browser, signed back in, retried — same error.
- Fully quit and relaunched the Claude desktop app (system tray → Quit, then reopen) — same error.
Client-side evidence
- Desktop app
main.logshows thescheduled-tasksMCP server registered cleanly with every session (serverCount=2, 9 total servers). No registration or handshake failures. - OAuth tokens for
api.anthropic.comare healthy:[oauth] looking up token/[oauth] using cached tokensucceeding for scopesuser:inference user:file_upload user:profile. claude.ai-web.logshowsTypeError: Failed to fetchfromcu.fetchinvendor-CaKhGNTw.jsat 18:30:20 UTC today. Same pattern recurs at similar times on prior days: 2026-05-29 16:42 / 19:39 / 20:32 / 21:15; 2026-05-30 13:47 / 16:47; 2026-05-31 12:01 / 13:19 / 18:30. Suggests a recurring webview-side fetch failure on claude.ai endpoints, not just today.- No \"trouble connecting\" string or stack trace surfaced into the desktop
main.log— the message comes from the schedule skill's error path on the webview side.
Network probes from the same host
ping claude.ai→ normal RTT (~100ms).curl https://claude.ai/→ HTTP 403 (Cloudflare default for unauth).curl https://claude.ai/api/scheduled_tasks→ returns Cloudflare \"Just a moment…\" challenge HTML (HTTP 403,cType: managed).curl https://api.anthropic.com/→ HTTP 404 (expected).curl https://assets-proxy.anthropic.com/...→ HTTP 200.curl https://mcp-proxy.anthropic.com/→ HTTP 404 (expected).https://status.claude.com/api/v2/summary.json:\"indicator\": \"none\", \"description\": \"All Systems Operational\", no unresolved incidents, all six listed components (claude.ai, Console, API, Claude Code, Cowork, Claude for Government) operational. Scheduled Tasks is not a separately listed component.
Environment
- App: Claude (desktop) 1.7196.3.0, Windows.
- Org ID:
bfc14fb8-88f3-4818-bc89-bac0196e1f45. - Skill version: schedule (under
local-agent-mode-sessions/skills-plugin/.../skills/schedule/SKILL.md).
Hypothesis
Either (a) the Scheduled Tasks back-end is rejecting requests in a way that isn't reflected on the public status page, or (b) Cloudflare in front of claude.ai/api/scheduled_tasks is challenge-bouncing the embedded Chromium webview's fetch even with a freshly signed-in session and a freshly restarted webview process. Other claude.ai webview features work normally on this host during the same window.
Asks
- Confirm whether there's a back-end issue affecting
create_scheduled_taskthat isn't on the public status page. - If client-side, suggest a webview state clear short of reinstalling the app.
- Either way: surface a more specific error string from the back-end response into the skill output, so the next user with this can distinguish auth / Cloudflare / 5xx / quota.
Happy to share any specific log lines or a HAR if useful.
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