Claude Code Access Disabled After Payment - Account: seodepartment1@gmail.com

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Hello,

Account: seodepartment1@gmail.com
Plan: Claude Pro (active)

Issue:
After paying the outstanding balance on my account, Claude Code CLI displays:
"Your organization has disabled Claude subscription access for Claude Code"

Details:

• Claude Pro subscription is active and working on claude.ai
• Overdue payment has been paid in full
• Claude Code is inaccessible despite valid subscription
• Command claude /status shows organization disabled status

Required action:

1. Update account status in your system post-payment
2. Restore Claude Code access immediately
3. Confirm issue resolution

Thank you.

What Should Happen?

Claude Code should be accessible with my active Claude Pro subscription

Error Messages/Logs

Steps to Reproduce

Account: seodepartment1@gmail.com
Plan: Claude Pro (active)

Issue:
After paying the outstanding balance on my account, Claude Code CLI displays:
"Your organization has disabled Claude subscription access for Claude Code"

Details:

• Claude Pro subscription is active and working on claude.ai
• Overdue payment has been paid in full
• Claude Code is inaccessible despite valid subscription
• Command claude /status shows organization disabled status

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.156

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_