[BUG] Claude Code fails to launch on Mac OS (Mac OS version 26.2 (25C56))
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I don't manage to launch claude code IDE on my mac. My mac runs version 26.2 (25C56). I tried to install claude code IDE desktop app multiple times, but it doesn't launch. First time I installed it and launched it it was asking me whether I grant access to my files (or something similar) and I clicked "no" by mistake. After that It wouldn't launch even after I deinstalled it and removed all the packages and files. And then tried to install again and launch, but it's still the same message:
The message says I need to check for updates or contact support:
<img width="184" height="161" alt="Image" src="https://github.com/user-attachments/assets/4559e7bc-6738-4658-a491-580bdcf7fb7b" />
There are no crash reports in the console.
What Should Happen?
Claude code IDE should launch.
Error Messages/Logs
The message says I need to check for updates or contact support:
<img width="184" height="161" alt="Image" src="https://github.com/user-attachments/assets/4559e7bc-6738-4658-a491-580bdcf7fb7b" />
Steps to Reproduce
- Install claude code ide for desktop.
- Launch the dmg and move the claude code app to applications.
- Launch Claude code app.
- Dialog asks whether to open the app from the internet, click open.
- Another dialog asks whether I grant access to files - click "no".
- The app fails to launch.
- Uninstall it and remove all the related files
- Download and install it again.
- Launch it.
Claude Model
Not sure / Multiple models
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.138 (Claude Code)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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