CCR routine stuck on 'Setting up a cloud container' indefinitely

Description

A Claude Code remote routine (CCR) is getting stuck on 'Setting up a cloud container' and never progresses. The run hangs indefinitely (25+ minutes observed) without any error message or timeout.

Routine details

• Routine ID: trig_01VWavCCKQ9RNJF77Aqv43ns
• Environment ID: env_01FQfppgarxY7VNde2qkxJdg (anthropic_cloud)
• Model: claude-opus-4-7
• Schedule: Every 3 hours (0 */3 * * *)
• Repo: Private GitHub repo (authenticated via PAT in git URL)

Steps to reproduce

1. Create a CCR routine with a private GitHub repo source using a PAT-authenticated URL
2. Click "Run now" from the routines page (https://claude.ai/code/routines)
3. Observe the run status stays on "Setting up a cloud container" indefinitely

Expected behavior

Container provisions within ~1-2 minutes and the agent begins executing.

Actual behavior

Stuck on "Setting up a cloud container" for 25+ minutes with no progress, no error, and no timeout. The routine config has been verified correct (PAT authenticates, repo is accessible, all fields valid).

Additional context

• Verified the PAT can authenticate and clone the repo successfully from local machine
• The main branch contains all required code (PR was merged before attempting to run)
• This occurred on both manual "Run now" triggers
• No error message is shown — the UI just stays on the loading state indefinitely