π [Bug] Follow-up to #29108 β Systemic billing failure corroborated by multiple issues β Credit restoration requested
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
This is a follow-up to #29108, which was auto-closed and locked by the bot before receiving any response from the Anthropic engineering team.
Anthropic's own support team (conversation #215473516500734) confirmed a billing system failure during my session on 2026-02-25 and issued a partial refund of $2.70 β establishing that the system was not behaving normally during my first ever Claude Code session.
Since #29108 was filed, four issues were automatically linked to it, all describing the same root behavior:
- #36669 β Background tasks cause rapid usage over hours despite idle compute
- #41430 β Idle time is included in session time
- #42734 β Stuck/zombie sessions consume API quota while unresponsive
- #41666 β Yanked release caused wasted session and significant token loss
Total consumed: $39.07 out of $45.00 loaded. Partial refund of $2.70 issued. Remaining $36.37 in dispute.
What Should Happen?
Credits should not be consumed by background/zombie processes after session close. Deleting an API key should immediately halt all charges. Users should have access to per-session spending caps.
I am requesting $36.37 in API credit restoration β not a cash refund β so I can continue building with Claude Code.
Error Messages/Logs
Steps to Reproduce
- Load prepaid API credits with auto-reload DISABLED
- Open Claude Code and start an interactive session (scaffolding/planning)
- Close the Claude Code session normally
- Check billing dashboard the next morning
- Observed: credits continued draining after session close and after API key deletion
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.59
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
VS Code integrated terminal
Additional Information
Account: jrbsolucoes@gmail.com
Support conversation: #215473516500734
Original issue: #29108
Amount still in dispute: $36.37
Anthropic support acknowledged billing system failure and issued partial refund of $2.70. The remaining $36.37 was attributed to "valid API activity" without providing an itemized log. Itemized log was formally requested and not provided.
This issue has 2 comments on GitHub. Read the full discussion on GitHub β