[BUG] Pro Plan User. I updated Claude and it no longer recognizes I'm playing for the pro plan, Help is useless

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

I do not have access to sessions that I am paying for. I cant even run the diagnostic commands because of session limits.

What Should Happen?

Claude support should address this issue from happening to its paid user base. Second I need a fix that i can run to address the issue. Third , diagnostic commands should never be unavailable. Refund 1/2 my monthly fee. Side comment - Help lack of sophistication will hinder your growth.

Error Messages/Logs

session limit.
Not that you probably care, but I ran a data center for years. Claude support needs to be beefed up. https://www.linkedin.com/in/stephen-adamczyk-799804337/

Steps to Reproduce

Log into my account or I'm sure you already encountered it in your sand box testing.

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

previous

Claude Code Version

cant cause of the bug

Platform

Anthropic API

Operating System

Windows 11

Terminal/Shell

Additional Information

_No response_