[BUG] Phone number verification failed
Resolved 💬 2 comments Opened Apr 13, 2026 by ductran-clearer Closed Apr 16, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
When activating the Claude account, a user could not verify the phone number because she did not receive any text messages
Phone number: +84 979921423 (country: Vietnam, country code: +84)
<img width="1096" height="624" alt="Image" src="https://github.com/user-attachments/assets/b373c421-6649-4fcc-9023-87f807ff2d20" />
What Should Happen?
Receive the verification code via a text message
Error Messages/Logs
Too many verification attempts. Wait and try again later.
Steps to Reproduce
- Click on Accept invitation from email
- Enter the phone number, region = Vietname, phone number = 979921423
- Click Send verification code
- No text messages received
- Try to verify phone number several times
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
web app, the newest version
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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