[BUG] Dispatch shows "desktop appears offline" on macOS 1.1617.0 despite app running

Environment

• OS: macOS (Apple Silicon, M3 MacBook Air)
• Claude Desktop version: 1.1617.0
• Installed: 2026-04-09
• Plan: max

Issue

Claude Dispatch reports "the desktop appears offline" when attempting to send a task from claude.ai web or mobile, despite Claude Desktop actively running with all helper processes alive.

Diagnostic data

App is running (\pgrep -lf Claude\):
\\\
72454 /Applications/Claude.app/Contents/MacOS/Claude
72461 Electron Framework chrome_crashpad_handler
72465 Claude Helper --type=gpu-process
72467 Claude Helper --type=utility (network.mojom.NetworkService)
72470 Claude Helper (Renderer) --type=renderer
72476 Claude Helper --type=utility (audio.mojom.AudioService)
72477 Claude Helper (Plugin)
\\\

Feature flag state (from renderer process args, \--desktop-features=\):
\\\json
{
"operon": {"status": "unavailable"},
"wakeScheduler": {"status": "unavailable"},
"floatingAtoll": {"status": "unavailable"},
"plushRaccoon": {"status": "unavailable"},
"quietPenguin": {"status": "unavailable"},
"computerUse": {"status": "supported"},
"chillingSlothLocal": {"status": "supported"},
"ccdPlugins": {"status": "supported"}
}
\\\

The network service process registers \operon-artifact\ as a URL scheme alongside \cowork-artifact\, suggesting \operon\ is the internal flag gating Dispatch. On this install, it reports \unavailable\.

Reproduction

1. Install/run Claude Desktop 1.1617.0 on macOS (Apple Silicon), sign in
2. From claude.ai web or mobile, open the Dispatch tab and attempt to send a task to this desktop
3. Observe: "the desktop appears offline"

Troubleshooting already attempted

• Confirmed app running (process list above)
• Confirmed Mac is awake, sleep disabled, app in foreground
• macOS Firewall confirmed off
• Confirmed same account between desktop and web/mobile
• Tailscale present but not interfering (claude.ai reachable)

Questions

1. Is \operon: unavailable\ the correct signal for "Dispatch gated off for this install"?
2. If so, what gates it — plan tier, rollout cohort, region?
3. Is this related to incident q5qk1234v205 or open bugs #40958, #40178, #39549, #38049, #36157?