[BUG] Desktop App wont load

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

• Desktop app version: 1.1348.0
• macOS version: Tahoe 26.4

When I try to load the desktop app which had been working fine for the last few months I get an error message every time and it won't load.

I have uninstalled the app 5 times, updated my laptop to the most current ios, cleared folders and my library of any claude folders, turned off my vpn, restarted my laptop, and it still doesn't work.

What Should Happen?

The desktop app should load and open without issue

Error Messages/Logs

"We are sorry, Claude desktop failed to launch. Please check for updates and try again. If the issue persists, contact support”

Steps to Reproduce

1. download claude mac os version from - https://claude.com/download
2. add it to the application folder once downloaded
3. click on claude icon to open desktop app
4. receive error message

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

"command not found"

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

I went through the AI Agent troubleshooting in terminal and console and it still did not work afterwards