[BUG] "Your account does not have access to Claude Code" despite active Pro subscription and successful login

Resolved 💬 6 comments Opened Apr 1, 2026 by mwxkhmy Closed Apr 3, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

After successful OAuth login, Claude Code shows "Your account does not have access to Claude Code. Please run /login." on every message attempt.

/status confirms everything is correct:

  • Login method: Claude Pro Account
  • Email: correct (matches active Pro subscription on claude.ai)
  • Model: Default Sonnet 4.6

The subscription is active and works normally on claude.ai (web). Only Claude Code CLI denies access.

What Should Happen?

Claude Code should allow sending messages and working normally after successful login with an active Pro subscription.

Error Messages/Logs

Steps to Reproduce

  1. Install Claude Code (npm install -g @anthropic-ai/claude-code)
  2. Run claude
  3. Run /login, authenticate via browser — login succeeds
  4. /status shows "Login method: Claude Pro Account" — all correct
  5. Try to send any message → "Your account does not have access to Claude Code. Please run /login."

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.89

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

iTerm2

Additional Information

What I've Already Tried

  • Full uninstall + reinstall of Claude Code
  • Removed ~/.claude and ~/.claude-code directories
  • Cleared npm cache
  • Verified no ANTHROPIC_API_KEY is set
  • Logged in via incognito browser
  • Rebooted machine
  • Contacted support (received automated response only)

Environment Info

  • Platform: macOS (darwin)
  • Version: 2.1.89
  • Terminal: iTerm2 + zsh (Oh My Zsh)
  • Authentication: Google OAuth → Claude Pro Account

View original on GitHub ↗

This issue has 6 comments on GitHub. Read the full discussion on GitHub ↗