[BUG] "Your account does not have access to Claude Code" despite active Pro subscription and successful login
Resolved 💬 6 comments Opened Apr 1, 2026 by mwxkhmy Closed Apr 3, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
After successful OAuth login, Claude Code shows "Your account does not have access to Claude Code. Please run /login." on every message attempt.
/status confirms everything is correct:
- Login method: Claude Pro Account
- Email: correct (matches active Pro subscription on claude.ai)
- Model: Default Sonnet 4.6
The subscription is active and works normally on claude.ai (web). Only Claude Code CLI denies access.
What Should Happen?
Claude Code should allow sending messages and working normally after successful login with an active Pro subscription.
Error Messages/Logs
Steps to Reproduce
- Install Claude Code (
npm install -g @anthropic-ai/claude-code) - Run
claude - Run
/login, authenticate via browser — login succeeds /statusshows "Login method: Claude Pro Account" — all correct- Try to send any message → "Your account does not have access to Claude Code. Please run /login."
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
2.1.89
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
iTerm2
Additional Information
What I've Already Tried
- Full uninstall + reinstall of Claude Code
- Removed
~/.claudeand~/.claude-codedirectories - Cleared npm cache
- Verified no
ANTHROPIC_API_KEYis set - Logged in via incognito browser
- Rebooted machine
- Contacted support (received automated response only)
Environment Info
- Platform: macOS (darwin)
- Version: 2.1.89
- Terminal: iTerm2 + zsh (Oh My Zsh)
- Authentication: Google OAuth → Claude Pro Account
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