[BUG] Remote Control not enabled on Max plan — tengu_ccr_bridge: false

Resolved 💬 3 comments Opened Mar 21, 2026 by decaprioluca-maker Closed Mar 25, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

claude remote-control returns "Remote Control is not yet enabled for your account" despite having an active Max plan subscription.

Diagnosis:

  • claude --version: 2.1.80
  • claude auth status: loggedIn: true, authMethod: oauth_token, apiProvider: firstParty
  • ~/.claude.json: hasAvailableSubscription is NOT SET, tengu_ccr_bridge: false in cachedGrowthBookFeatures
  • No DISABLE_TELEMETRY or CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC env vars set
  • Full logout + re-login (claude auth logout && claude auth login) does not fix it — tengu_ccr_bridge remains false

This appears to be the same server-side feature flag issue reported in #29569, #33119, #34528, #36034.

What Should Happen?

claude remote-control should start a remote control session and display a QR code / URL, as documented for Max plan subscribers.

Error Messages/Logs

$ claude remote-control --name "Luca"
Error: Remote Control is not yet enabled for your account.
Assertion failed: !(handle->flags & UV_HANDLE_CLOSING), file src\win\async.c, line 76

$ claude auth status
{
  "loggedIn": true,
  "authMethod": "oauth_token",
  "apiProvider": "firstParty"
}

# ~/.claude.json (relevant fields):
hasAvailableSubscription: NOT SET
cachedGrowthBookFeatures.tengu_ccr_bridge: false

Steps to Reproduce

  1. Have an active Max plan subscription
  2. claude auth logout && claude auth login (fresh login)
  3. claude auth status → confirms loggedIn: true, oauth_token, firstParty
  4. claude remote-control → "Error: Remote Control is not yet enabled for your account."
  5. Check ~/.claude.jsontengu_ccr_bridge: false, hasAvailableSubscription not set

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.81 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Related issues: #29569, #33119, #34528, #36034

Same pattern: Max subscriber, tengu_ccr_bridge GrowthBook feature flag returns false server-side, cannot be overridden locally. hasAvailableSubscription is not synced to ~/.claude.json despite active subscription.

Environment: Windows 11 Pro build 26200, Git Bash (mingw64), updated to latest version (2.1.81) — same result.

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