[BUG] Remote Control "not yet enabled" on Max 20x — server-side feature flag regression (tengu_ccr_bridge: false)
Resolved 💬 3 comments Opened Mar 15, 2026 by ssccio Closed Mar 18, 2026
Bug Description
claude remote-control returns:
Error: Remote Control is not yet enabled for your account.
This feature previously worked on this account and stopped working without any local changes. Other gated features are also unavailable despite an active Max 20x subscription.
Environment
- Claude Code version: 2.1.76
- Plan: Max 20x (active, renewing via Stripe)
- OS: macOS
- Auth: OAuth via claude.ai (
/login) - Account email: ken@sscc.io
Root Cause Analysis
After extensive debugging:
hasAvailableSubscription: falsein~/.claude.jsondespite active Max 20x plan. The/loginflow does not refresh this flag totrue.tengu_ccr_bridge: false— this is the only GrowthBook feature flag returningfalseout of all cached flags. Server-side override persists after cache clear + re-auth.- Manually setting
hasAvailableSubscription: trueand clearingcachedGrowthBookFeaturescauses GrowthBook to re-fetch, buttengu_ccr_bridgestill returnsfalsefrom the server. - No telemetry-suppressing env vars set (
CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC,DISABLE_TELEMETRYboth unset).
Steps to Reproduce
claude auth logoutclaude auth login(completes successfully)claude remote-control→Error: Remote Control is not yet enabled for your account.
What I Tried
- Logged out and back in multiple times
- Cleared
cachedGrowthBookFeaturesandcachedStatsigGatesfrom~/.claude.json - Manually set
hasAvailableSubscription: true— GrowthBook still returnstengu_ccr_bridge: false - Confirmed billing is active at claude.ai/settings/billing
Expected Behavior
Remote Control should be available for Max plan subscribers per https://code.claude.com/docs/en/remote-control. This previously worked on this account.
Related Issues
This appears to be the same server-side feature flag gating issue reported in:
- #33119 (Max plan, resolved via env var — not applicable here)
- #28816, #28884, #29037, #29185, #29192, #29449, #30242, #31606
The common thread across all of these is that the GrowthBook feature flag evaluation is incorrectly gating valid Max/Pro subscribers out of Remote Control.
This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗