Remote Control unavailable on Max plan — tengu_ccr_bridge flag is false

Description

Remote Control returns "not yet enabled for your account" on a Max ($100/mo) plan despite the official docs stating it is "available on all plans" including Pro and Max.

Environment

• Claude Code version: 2.1.79
• OS: macOS Darwin 25.3.0 (Mac Mini M1)
• Auth method: OAuth (firstParty)
• Plan: Max ($100/mo, Stripe subscription)
• Account email: taylor@bbhgroup.com (org admin)

Error Message

Error: Remote Control is not yet enabled for your account.

Root Cause Identified

The cachedGrowthBookFeatures in ~/.claude.json shows:

"tengu_ccr_bridge": false

This flag is evaluated server-side and cannot be overridden locally.

What I've Tried

1. Updated Claude Code from 2.1.62 to 2.1.79
2. Cleared entire ~/.claude/statsig/ directory (cache was frozen since Feb 4)
3. Cleared ~/.claude/stats-cache.json
4. Full claude auth logout + claude auth login cycle (twice)
5. Verified no blocking env vars (CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC, DISABLE_TELEMETRY, ANTHROPIC_API_KEY — none set)
6. Verified no blocking env vars in ~/.claude/settings.json
7. Verified OAuth account metadata shows valid subscription (billingType: stripe_subscription, organizationRole: admin)

None of these resolved the issue. The flag remains false after fresh auth + cache clear.

Additional Context

This appears to be the same server-side entitlement sync issue reported in #28098, #29192, and #33119. The account has a valid Max subscription but the GrowthBook feature flag has never been set to true for this account.

Related Issues

• #28098 (consolidated issue)
• #29192 (Max plan, server-side metadata mismatch)
• #33119 (March 2026, same root cause)
• #34083 (Max plan, feature flags not syncing)