Channels 'not currently available' on Teams plan despite admin enablement

Status Closed — not planned
Maintainer reply None cached
Activity 20 comments · opened Mar 21, 2026 · closed Jun 1, 2026

Same issue as #36503 — channels admin-enabled but "not currently available"

Environment:

  • Claude Code v2.1.81, macOS (darwin)
  • Teams plan, org: Brandlight
  • Auth: Claude Team Account (OAuth, not API key/Console)
  • Terminal: Warp

What I did:

  1. Enabled Channels in admin UI at claude.ai → Admin Settings → Claude Code
  2. Installed telegram plugin: /plugin install telegram@claude-plugins-official
  3. Ran: claude --channels plugin:telegram@claude-plugins-official

What happened:

--channels ignored (plugin:telegram@claude-plugins-official)
Channels are not currently available

Diagnostic findings:

  • No managed-settings*.json files exist in ~/.claude/ — the server never delivers them
  • Local settings.json has no channelsEnabled key (and setting it locally has no effect per docs)
  • Tested with and without a local API proxy (ANTHROPIC_BASE_URL) — same result
  • claude auth status --text confirms Claude Team Account login

Question: Is Channels currently gated to Enterprise plans only, or should it work on Teams? The admin UI exposes the toggle but the client never receives the managed setting.

View original on GitHub ↗

19 Comments

github-actions[bot] · 5 months ago

Found 3 possible duplicate issues:

  1. https://github.com/anthropics/claude-code/issues/36889
  2. https://github.com/anthropics/claude-code/issues/36460
  3. https://github.com/anthropics/claude-code/issues/36453

This issue will be automatically closed as a duplicate in 3 days.

  • If your issue is a duplicate, please close it and 👍 the existing issue instead
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🤖 Generated with Claude Code

oluizcarvalho · 5 months ago

+1 , teams account , admin has enabled channels, same issue.

mydandyandy · 5 months ago

+1 — Same on individual Max 20x. Filed #37184.

Session: Morpheus (ae19) | Task: 6gChXr7Cp3fPP5RG

maxven23 · 5 months ago

same here, ubuntu (22.04 and 24.04), teams plan, channels are enabled by admin

saschabos · 5 months ago

+1 on Team plan

benclink · 5 months ago

+1 on Team plan

taemire · 5 months ago

+1 on Ream plan

femonlak · 5 months ago

+1 on Team plan

robrichardson13 · 5 months ago

+1 on enterprise plan and same issue

ns-yanai · 5 months ago

+1 on Team plan

xplowdie · 5 months ago

+1 on Team plan

shson0991 · 5 months ago

Same issue here.

  • Claude Code: 2.1.81
  • OS: Ubuntu (Linux)
  • Plan: Team (org: GMB_PRECISION ENGINEERING_TEAM)
  • Auth: claude.ai OAuth (not API key)
  • Bun: 1.3.11
  • Admin UI: channelsEnabled toggle is ON
  • Manual managed-settings.json in /etc/claude-code/ and ~/.claude/ — no effect
  • Message: "--channels ignored / Channels are not currently available"
krolmic · 5 months ago

same here

  • Claude Code v2.1.81
  • macOS Tahoe
  • Claude Team Account
  • Bun: 1.3.11
  • Managed settings includes channelsEnabled true
  • Allow channel notifications is turned on

discord plugin configured as described in docs

smnbss · 5 months ago

+1 , teams account , admin has enabled channels, same issue.

xenide · 5 months ago

for me, deleting the line "DISABLE_TELEMETRY": "1", in the setting did the trick

saschabos · 5 months ago

Update: Confirmed working on Team plan as of March 24, 2026.

The tengu_harbor feature flag is now enabled for Team accounts. After running claude plugins marketplace update and relaunching with --channels, everything works — bidirectional Telegram messaging, inbound notifications, reply tool.

Also confirmed: you can run multiple Telegram bots simultaneously on the same Team account by overriding TELEGRAM_BOT_TOKEN as an env var per session. Each bot connects to a different working directory. The plugin's server.ts checks env var first before falling back to ~/.claude/channels/telegram/.env.

For anyone still blocked: make sure your admin has enabled channels in claude.ai → Admin Settings → Claude Code → Channels, then update the marketplace cache.

Closed my related issue #37251.

KirinChoi-NHNGlobal · 5 months ago
for me, deleting the line "DISABLE_TELEMETRY": "1", in the setting did the trick

This also worked for me. Thank you

wildskyf · 3 months ago

Still broken on v2.1.126 (Team plan, organization "Yating"). Tried both workarounds from this thread:

  • Removed env.DISABLE_TELEMETRY from ~/.claude/settings.json entirely
  • claude plugins marketplace update → success
  • Cleared ~/.claude/statsig/ cache to force feature-flag re-evaluation

After restart still see Channels are not currently available for --channels plugin:discord@claude-plugins-official.

---

Note: I'm using the Discord plugin, not Telegram. The "fixed" confirmation upthread (2026-03-24) only verified Telegram. So either the fix didn't cover Discord, or the underlying gate is broader than tengu_harbor.

State observations:

  • ~/.claude/remote-settings.json correctly shows {"channelsEnabled": true} (admin enablement is reaching the client)
  • After restart, ~/.claude/statsig/ is not recreated — client may not be re-fetching feature flags at all
  • Linux (Raspberry Pi OS, 6.12.62), Claude Code v2.1.126, Bun runtime
github-actions[bot] · 3 months ago

Closing for now — inactive for too long. Please open a new issue if this is still relevant.

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