Channels research preview: org shows "not currently available" despite admin toggle enabled
Resolved 💬 2 comments Opened Mar 22, 2026 by tomstockton Closed Apr 21, 2026
Summary
Channels show as \"not currently available\" on startup despite the org admin toggle being enabled at claude.ai → Admin settings → Claude Code → Channels.
Environment
- Claude Code version: 2.1.81
- Platform: Arch Linux (omarchy) and macOS (both affected)
- Auth: claude.ai OAuth (Team plan)
- Org: (
organizationUuid: 6cedc424-6214-4630-a064-36576e952b37)
Steps to reproduce
- Enable \"Allow channel notifications\" in Admin settings → Claude Code → Channels (toggle is visibly ON)
- Install the Telegram plugin:
/plugin install telegram@claude-plugins-official - Run:
claude --channels plugin:telegram@claude-plugins-official
Observed behaviour
--channels ignored (plugin:telegram@claude-plugins-official)
Channels are not currently available
The startup message appears on both macOS and Arch Linux, ruling out a machine-specific issue.
Diagnostics
tengu_penguins_enabled: TrueincachedGrowthBookFeatures— feature flag is onpenguinModeOrgEnabled: Falsein~/.claude.json— org-level flag is not being set despite admin toggle being enabled- The Telegram plugin is correctly installed (
installed_plugins.jsonshowstelegram@claude-plugins-official) tengu_harbor_ledgerincludes Telegram in the approved allowlist
Request
Please enrol org 6cedc424-6214-4630-a064-36576e952b37 in the channels research preview, or advise if there is an additional step required beyond enabling the admin toggle.
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