Channels research preview: org shows "not currently available" despite admin toggle enabled

Resolved 💬 2 comments Opened Mar 22, 2026 by tomstockton Closed Apr 21, 2026

Summary

Channels show as \"not currently available\" on startup despite the org admin toggle being enabled at claude.ai → Admin settings → Claude Code → Channels.

Environment

  • Claude Code version: 2.1.81
  • Platform: Arch Linux (omarchy) and macOS (both affected)
  • Auth: claude.ai OAuth (Team plan)
  • Org: (organizationUuid: 6cedc424-6214-4630-a064-36576e952b37)

Steps to reproduce

  1. Enable \"Allow channel notifications\" in Admin settings → Claude Code → Channels (toggle is visibly ON)
  2. Install the Telegram plugin: /plugin install telegram@claude-plugins-official
  3. Run: claude --channels plugin:telegram@claude-plugins-official

Observed behaviour

--channels ignored (plugin:telegram@claude-plugins-official)
Channels are not currently available

The startup message appears on both macOS and Arch Linux, ruling out a machine-specific issue.

Diagnostics

  • tengu_penguins_enabled: True in cachedGrowthBookFeatures — feature flag is on
  • penguinModeOrgEnabled: False in ~/.claude.json — org-level flag is not being set despite admin toggle being enabled
  • The Telegram plugin is correctly installed (installed_plugins.json shows telegram@claude-plugins-official)
  • tengu_harbor_ledger includes Telegram in the approved allowlist

Request

Please enrol org 6cedc424-6214-4630-a064-36576e952b37 in the channels research preview, or advise if there is an additional step required beyond enabling the admin toggle.

View original on GitHub ↗

This issue has 2 comments on GitHub. Read the full discussion on GitHub ↗