[BUG] Cowork immediately rate-limited on Max plan; likely account-level stuck state or forced [1m] regression

Resolved 💬 6 comments Opened Mar 11, 2026 by thegmitrzuk Closed Apr 11, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Cowork is effectively unusable on my Max plan (the issue reported by many other users too) because it immediately returns:

API Error: Rate limit reached

This happens even on trivial prompts like hello.

Important distinction:

  • Claude Chat works
  • Claude Code CLI works
  • Cowork fails immediately

This does not behave like normal quota exhaustion. It looks more like either:

  1. an account-level stuck/rate-limited state affecting Cowork only, or
  2. a Cowork regression where sessions are being launched with a higher-limit-cost [1m] model/context path.

Why this seems important

This blocks the Cowork product entirely even though the rest of the Claude experience is still usable. From a user perspective, it looks like Cowork is "hard down" rather than simply rate-limited.

On my Max account, Cowork instantly fails with API Error: Rate limit reached on every request, including trivial prompts.

Observed behavior:

  • Cowork fails immediately
  • Chat works on the same account
  • Claude Code CLI works on the same account
  • If relevant: reproduces across multiple machines
  • If relevant: a different account on the same machine works

This suggests the issue is likely Cowork-specific, not a general account exhaustion state.

What Should Happen?

Cowork should accept trivial prompts normally on Max when quota is still available.

If Cowork is using a special model/context mode, it should either:

  • not default to that mode when it causes immediate rate limiting, or
  • expose a fallback path so Cowork remains usable.

If this is an account-state problem, the Cowork-specific rate-limit / entitlement state likely needs to be reset server-side.

Scope checks already performed

  • Reproduced with trivial prompt
  • Verified Chat works on same account
  • Verified Claude Code CLI works on same account
  • Logged out / logged back in
  • Reinstalled Claude Desktop
  • If relevant: tested on second machine
  • If relevant: tested with another account on same machine

Error messages / logs

User-facing error

API Error: Rate limit reached

Relevant logs

<!-- Paste exact lines here -->

If applicable, I also found Cowork spawning with a [1m] model flag, e.g.

[Spawn:create] --model claude-opus-4-6[1m]

### Error Messages/Logs

```shell
API Error: Rate limit reached

Steps to Reproduce

Steps to reproduce

  1. Sign into a Max account
  2. Open Claude Desktop
  3. Open the Cowork tab
  4. Enter a trivial prompt such as hello
  5. Observe immediate API Error: Rate limit reached
  6. Compare with Chat on the same account, which still works

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Claude Cowork

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Other

Additional Information

_No response_

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