[BUG] Title: Sessions stuck on "Can't reach your computer" after reconnects; repeated forced logouts (Windows desktop app)

Status Open
Maintainer reply None cached
Activity 1 comment · opened Oct 1, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Details:
Windows 11, Claude Desktop 2.16120.0, Code tab, local sessions.
417 bridge disconnects (WebSocket code 1006) in 13 days.
25 "User logged out" events in 13 days.
After each drop, old sessions stay stuck even after reconnecting, until the app is fully restarted. Some stay stuck even after that.
Sleep was a trigger, and I've since set sleep to Never and turned off Wi-Fi power saving.
Log file: C:\Users\User\AppData\Local\Claude\logs\main.log

What Should Happen?

Details:
Windows 11, Claude Desktop 2.16120.0, Code tab, local sessions.
417 bridge disconnects (WebSocket code 1006) in 13 days.
25 "User logged out" events in 13 days.
After each drop, old sessions stay stuck even after reconnecting, until the app is fully restarted. Some stay stuck even after that.
Sleep was a trigger, and I've since set sleep to Never and turned off Wi-Fi power saving.
Log file: C:\Users\User\AppData\Local\Claude\logs\main.log

Error Messages/Logs

Details:
Windows 11, Claude Desktop 2.16120.0, Code tab, local sessions.
417 bridge disconnects (WebSocket code 1006) in 13 days.
25 "User logged out" events in 13 days.
After each drop, old sessions stay stuck even after reconnecting, until the app is fully restarted. Some stay stuck even after that.
Sleep was a trigger, and I've since set sleep to Never and turned off Wi-Fi power saving.
Log file: C:\Users\User\AppData\Local\Claude\logs\main.log

Steps to Reproduce

Details:
Windows 11, Claude Desktop 2.16120.0, Code tab, local sessions.
417 bridge disconnects (WebSocket code 1006) in 13 days.
25 "User logged out" events in 13 days.
After each drop, old sessions stay stuck even after reconnecting, until the app is fully restarted. Some stay stuck even after that.
Sleep was a trigger, and I've since set sleep to Never and turned off Wi-Fi power saving.
Log file: C:\Users\User\AppData\Local\Claude\logs\main.log

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

claude-sonnet-5-5

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

Details:
Windows 11, Claude Desktop 2.16120.0, Code tab, local sessions.
417 bridge disconnects (WebSocket code 1006) in 13 days.
25 "User logged out" events in 13 days.
After each drop, old sessions stay stuck even after reconnecting, until the app is fully restarted. Some stay stuck even after that.
Sleep was a trigger, and I've since set sleep to Never and turned off Wi-Fi power saving.
Log file: C:\Users\User\AppData\Local\Claude\logs\main.log

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