API Request Blocked: Unexpected Usage Policy Violation Error
Resolved 💬 6 comments Opened Jul 7, 2025 by masamitsu-konya Closed Jan 6, 2026
Bug Description
The following error occurs frequently, preventing development from proceeding. I have checked the terms of use, but I am not using the service in violation of the terms.
API Error: Claude Code is unable to respond to this request, which appears to violate our Usage Policy (https://www.anthropic.com/legal/aup). Please double press esc to edit your last message or start a new session for Claude Code to
assist with a different task.
Environment Info
- Platform: darwin
- Terminal: Apple_Terminal
- Version: 1.0.43
- Feedback ID: 5aa7769e-db90-4515-a929-805995a6c4a0
Errors
[{"error":"Error: Command failed: security find-generic-password -a $USER -w -s \"Claude Code\"\nsecurity: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.\n\n at genericNodeError (node:internal/errors:983:15)\n at wrappedFn (node:internal/errors:537:14)\n at checkExecSyncError (node:child_process:882:11)\n at execSync (node:child_process:954:15)\n at ED (file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:702:3921)\n at file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:623:9038\n at Q (file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:526:13327)\n at hJ (file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:623:8184)\n at S_ (file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:623:7265)\n at NB (file:///Users/masamitsukonya/.claude/local/node_modules/@anthropic-ai/claude-code/cli.js:623:11432)","timestamp":"2025-07-07T03:31:19.629Z"}]This issue has 6 comments on GitHub. Read the full discussion on GitHub ↗