Usage Policy Violation Prevents Code Access
Resolved 💬 3 comments Opened Jul 28, 2025 by amulyabala Closed Jan 5, 2026
Bug Description
I am unable to use Claude code due to a usage policy violation?
Environment Info
- Platform: darwin
- Terminal: cursor
- Version: 1.0.44
- Feedback ID:
Errors
[{"error":"Error: Command failed: security find-generic-password -a $USER -w -s \"Claude Code\"\nsecurity: SecKeychainSearchCopyNext: The specified item could not be found in the keychain.\n\n at checkExecSyncError (node:child_process:885:11)\n at execSync (node:child_process:957:15)\n at wD (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:702:3921)\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:623:9350\n at Q (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:526:13327)\n at uC (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:623:8496)\n at hC (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:623:7361)\n at wB (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:623:11970)\n at PpA (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:623:12128)","timestamp":"2025-07-28T22:08:59.014Z"},{"error":"Error: Insufficient permissions for global npm install.\n at T9A (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2088:977)\n at async r01 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2098:43)\n at async file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2537:8652","timestamp":"2025-07-28T22:09:03.745Z"},{"error":"Error: Insufficient permissions for global npm install.\n at T9A (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2088:977)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async r01 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2098:43)\n at async Object.current (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2537:8652)","timestamp":"2025-07-28T22:39:56.791Z"},{"error":"Error: Insufficient permissions for global npm install.\n at T9A (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2088:977)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async r01 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2098:43)\n at async Object.current (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2537:8652)","timestamp":"2025-07-28T23:17:22.688Z"},{"error":"Error: Insufficient permissions for global npm install.\n at T9A (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2088:977)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async r01 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2098:43)\n at async file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2537:8652","timestamp":"2025-07-28T23:43:43.036Z"},{"error":"Error: Could not load the \"sharp\" module using the darwin-arm64 runtime\nPossible solutions:\n- Please upgrade Node.js:\n Found 18.15.0\n Requires ^18.17.0 || ^20.3.0 || >=21.0.0\n- Consult the installation documentation:\n See https://sharp.pixelplumbing.com/install\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:406:20772\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:7:402\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:407:85\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:7:402\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:407:65825\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:7:402\n at file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1376:1270\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async JA1 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1376:1232)\n at async Rx2 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1996:3477)","timestamp":"2025-07-28T23:50:08.377Z"},{"error":"TypeError: (D.default || D) is not a function\n at JA1 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1376:1296)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async Rx2 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1996:3477)","timestamp":"2025-07-28T23:51:21.235Z"},{"error":"TypeError: (D.default || D) is not a function\n at JA1 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1376:1296)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async Rx2 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1996:3477)","timestamp":"2025-07-28T23:51:30.044Z"},{"error":"
Note: Error logs were truncated.
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