[BUG] [CRITICAL] [BILLING] Paid Pro accounts hit rate limits while FREE accounts complete same task successfully

Resolved 💬 3 comments Opened Mar 2, 2026 by bennykyud Closed Mar 5, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Description:
Paid Pro Claude Code accounts cannot complete tasks that FREE
via Antigravity accounts can do easily. This is a serious fairness and
billing issue.

My Setup:

  • 3 PAID Pro accounts (total $60/month)
  • Claude Code Desktop on macOS
  • Task: Create narrative documentation from 6 R code files

What Happened:

  • Claude Code: ALL 3 Pro accounts hit rate limit before completing
  • Task NEVER finishes
  • Error: "You've hit your limit · resets xxxam/pm"

Comparison:

  • Claude via Antigravity (FREE account, Opus 4.6): Same task completes

PERFECTLY in ONE prompt

  • No rate limits
  • Task successful

This is Unacceptable Because:

  1. PAID users get WORSE experience than FREE users
  2. Basic tasks cannot be completed
  3. Users are paying for a broken product
  4. Rate limits on Claude Code are unfairly strict

Financial Impact:

  • Paying $60/month for 3 Pro accounts
  • Cannot complete basic tasks
  • Forced to use free version instead via Antigravity

Environment:

  • Claude Code Desktop: latest
  • OS: macOS
  • Accounts: 3 Pro accounts

Request:

  1. Fix the unfair rate limiting
  2. Refund for failed usage
  3. Explanation of why this happens

What Should Happen?

Expected:

  • Paid accounts should have HIGHER limits than free
  • OR same limits at minimum
  • Tasks that work on web should work on desktop

Error Messages/Logs

You're out of extra usage · resets 10am (Asia/Jakarta)
"You've hit your limit · resets xxxam/pm"

Steps to Reproduce

  • Create 6 R scripts with total almost 20,000 lines of code
  • Ask Claude Code to create a narrative for each step in the R scripts and save it into a text file

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

1.1.4173 (12766c)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

<img width="1010" height="765" alt="Image" src="https://github.com/user-attachments/assets/b308b921-de26-4aa4-b166-a9a973156f25" />

<img width="1014" height="768" alt="Image" src="https://github.com/user-attachments/assets/e6eaa073-db72-492d-952a-491129cec32b" />

<img width="1013" height="757" alt="Image" src="https://github.com/user-attachments/assets/5821eea8-2058-4569-8e96-303e1294e9a3" />

<img width="830" height="1003" alt="Image" src="https://github.com/user-attachments/assets/dc6780d3-26e8-4808-a440-6126f2cadce3" />

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