[BUG] [CRITICAL] [BILLING] Paid Pro accounts hit rate limits while FREE accounts complete same task successfully
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Description:
Paid Pro Claude Code accounts cannot complete tasks that FREE
via Antigravity accounts can do easily. This is a serious fairness and
billing issue.
My Setup:
- 3 PAID Pro accounts (total $60/month)
- Claude Code Desktop on macOS
- Task: Create narrative documentation from 6 R code files
What Happened:
- Claude Code: ALL 3 Pro accounts hit rate limit before completing
- Task NEVER finishes
- Error: "You've hit your limit · resets xxxam/pm"
Comparison:
- Claude via Antigravity (FREE account, Opus 4.6): Same task completes
PERFECTLY in ONE prompt
- No rate limits
- Task successful
This is Unacceptable Because:
- PAID users get WORSE experience than FREE users
- Basic tasks cannot be completed
- Users are paying for a broken product
- Rate limits on Claude Code are unfairly strict
Financial Impact:
- Paying $60/month for 3 Pro accounts
- Cannot complete basic tasks
- Forced to use free version instead via Antigravity
Environment:
- Claude Code Desktop: latest
- OS: macOS
- Accounts: 3 Pro accounts
Request:
- Fix the unfair rate limiting
- Refund for failed usage
- Explanation of why this happens
What Should Happen?
Expected:
- Paid accounts should have HIGHER limits than free
- OR same limits at minimum
- Tasks that work on web should work on desktop
Error Messages/Logs
You're out of extra usage · resets 10am (Asia/Jakarta)
"You've hit your limit · resets xxxam/pm"
Steps to Reproduce
- Create 6 R scripts with total almost 20,000 lines of code
- Ask Claude Code to create a narrative for each step in the R scripts and save it into a text file
Claude Model
Opus
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
1.1.4173 (12766c)
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
<img width="1010" height="765" alt="Image" src="https://github.com/user-attachments/assets/b308b921-de26-4aa4-b166-a9a973156f25" />
<img width="1014" height="768" alt="Image" src="https://github.com/user-attachments/assets/e6eaa073-db72-492d-952a-491129cec32b" />
<img width="1013" height="757" alt="Image" src="https://github.com/user-attachments/assets/5821eea8-2058-4569-8e96-303e1294e9a3" />
<img width="830" height="1003" alt="Image" src="https://github.com/user-attachments/assets/dc6780d3-26e8-4808-a440-6126f2cadce3" />
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