[BUG] App Don't work in ARM Microsfot Surface, the window nevers appear
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Desktop 1.1.4173 starts (4 processes visible in Task Manager, ~150MB total memory) but no window ever renders. No crash, no system tray icon. The app was working on 1.1.4088 (Feb 24) and broke after auto-update to 1.1.4173 (Feb 25).
Console output shows unhandled promise rejection from @formatjs/intl ("An id must be provided to format a message") at index.js:83:2748. All MainWindowHandle values are 0 — the BrowserWindow is never created.
Tested: --disable-gpu, --disable-gpu-compositing, --use-angle=swiftshader, --force-device-scale-factor=1, --lang=en-US, --no-sandbox, full cache wipe (%APPDATA%\Claude + %LOCALAPPDATA%\AnthropicClaude), clean reinstall. None resolved the issue.
Downgrading to 1.1.4088 (x64 via Uptodown) immediately fixes the problem.
Environment: Windows 11 25H2 (Build 26200), Snapdragon X 12-core X1E80100 @ 3.40 GHz, 32GB RAM, Surface device.
What Should Happen?
Claude Desktop should render its main window on launch, as it did on version 1.1.4088 and all prior versions.
Error Messages/Logs
Steps to Reproduce
Install Claude Desktop 1.1.4173 (ARM64 or x64) on Windows ARM64 (Snapdragon X Elite)
Launch Claude Desktop
App appears in Task Manager with 4 processes but no window renders
Get-Process Claude | Select MainWindowHandle returns 0 for all processes
Downgrade to 1.1.4088 → window appears normally
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
1.1.4173
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
_No response_
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